Frequently Asked Questions

We offer tickets across all seating categories: Prime A (courtside), Prime B (lower level sides), Grandstand Lower, and Grandstand Upper. Prices vary based on match round, seating location, and availability. Browse our schedule to see current options for each session.

We operate as an independent ticket concierge service. We search, select, and secure tickets on your behalf from various sources on the secondary market. All tickets are verified for authenticity before delivery. Every purchase comes with our money-back protection if the event is cancelled.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and Apple Pay. All transactions are secured with 256-bit SSL encryption. Prices are displayed in USD but you can pay in your local currency.

Yes, you can purchase tickets for as many matches as you like. Many fans choose to attend multiple days to see different rounds of the tournament. Contact our concierge team if you need assistance planning your schedule across multiple sessions.

The Dubai Duty Free Tennis Championships 2026 will be held from February 15 to February 28, 2026. The WTA 1000 Women's tournament runs February 15-21, followed by the ATP 500 Men's tournament from February 23-28.

Early round matches typically start at 11:00 AM or 2:00 PM local time (GMT+4). Quarter-finals begin at 2:00 PM, Semi-finals at 1:00-1:30 PM, and Finals at 4:30 PM. The schedule is subject to change based on match duration.

Dubai Tennis Championships attracts the world's elite players. The ATP 500 and WTA 1000 status ensures participation from top 20 ranked players. Past champions include Roger Federer (8-time winner), Novak Djokovic, Rafael Nadal, Iga Swiatek, and Aryna Sabalenka.

Match duration varies significantly. First-round matches typically last 1-2 hours, while finals can extend to 2-3 hours. Men's matches are best of 3 sets. We recommend arriving early and being prepared for matches to run longer than scheduled.

Dubai Duty Free Tennis Stadium is located at the Aviation Club in Al Garhoud, just 10 minutes from Dubai International Airport. The full address is: Aviation Club Tennis Centre, Al Garhoud, Dubai, UAE.

Prime A seats offer courtside, player-level views with the closest proximity to the action. Prime B provides excellent angles from the lower level sides. Grandstand Lower delivers elevated sightlines while staying close to the court, and Grandstand Upper offers panoramic views of the entire stadium. All seats have unobstructed Centre Court views.

Dubai Duty Free Tennis Stadium is an open-air venue with partial shade from the roof structure. February weather in Dubai is typically pleasant (20-25°C/68-77°F) but we recommend sunscreen and hats for day sessions. Evening sessions offer cooler temperatures.

Yes, the venue is fully accessible with wheelchair spaces, accessible restrooms, and elevator access. Please contact us when booking to arrange accessible seating and any special assistance requirements.

Full refunds are provided if the event is cancelled by the organizer. For postponed events, tickets remain valid for the new date, or you can request a refund. Voluntary cancellations are generally not refundable. Please review our Terms of Service for complete details on our refund policy.

Yes, tickets can be transferred to another person. E-tickets can be forwarded directly. For name-specific tickets, please contact our customer service at least 72 hours before the event to arrange the transfer.

All sales are generally final. Event cancellation by the organizer triggers a refund process within 14 business days. For rescheduled events, tickets remain valid for the new date. Please contact our support team for any questions regarding specific situations.

By Metro: Take the Green Line to GGICO station (5-minute walk). By Taxi/Uber: Direct drop-off at venue entrance. By Car: Parking available on-site (limited spaces, arrive early). The venue is 10 minutes from Dubai International Airport and 20 minutes from Downtown Dubai.

There is no strict dress code for general admission. Smart casual attire is recommended. For VIP and hospitality areas, business casual is expected. Comfortable footwear is advised. Dubai is cosmopolitan but modest dress is appreciated in public areas.

Outside food and beverages are not permitted. The venue offers a variety of food outlets, cafes, and bars. Water bottles (sealed, under 500ml) may be allowed. VIP ticket holders have access to premium catering facilities.

Prohibited items include: professional cameras with detachable lenses, video recording equipment, large bags (over A4 size), glass bottles, alcohol, laser pointers, and any items that could be used as weapons. Bag checks are conducted at entry.